Video Consultations FAQs - Membership FAQs

Home Frequently Asked Questions Video Consultations FAQs - Membership FAQs

You can manage this any itme by logging in to the website at https://www.privategp.org and then clicking on the subscription tab or click the "my account" icon   top right then the "subscription" tab

FAQ category: 

To sign up for membership you should visit our website www.privategp.org and click on Membership, then click on “Join as a member” or click on the 'register as a member'  icon top right on the website.

FAQ category: 

We use a subscription management platform called Recurly, which is an industry leader in subscription management. Recurly is PCI-DSS Level 1 compliant, the highest level of security a business can offer.

Your cardholder data is sent directly to Recurly to minimize any risk. Recurly meets and exceeds all industry-standard payment security practices to protect you, they are recognized on the Visa Global Registry of Service Providers.

FAQ category: 

You can cancel at any time by loggin in to the website at https://www.privategp.org/user and then going to the 'my account' page (click the icon top right) if you hav enot been redirected there.

Then click on the subscription tab and then cancel your subscription plan. This will take effect immediately and you will be reimbursed for any unused days. You will aslo receive a confirmation email from Recurly.

FAQ category: 

Please use members@privategp.org if you have a Shilpa Dave Health Practice membership.

FAQ category: 

As with all GP surgeries there are certain appointment times that are more convenient for working professionals or for parents with young children.

By reserving these appointments for members we will endeavour to accommodate members at a time that suits their needs including Saturdays.

FAQ category: 

Not all all. All clinical care is based on need and if you have an urgent concern we would always prioritise our resources based on clinical need.

FAQ category: 

We will have a fixed number of members based on our ability to provide an enhanced level of service to them with our current GP team, a bit like a normal NHS GP Surgery that has a practice list of patients and sometimes gets full.

FAQ category: 

Sorry - we do not currently provide an out of hours service.

FAQ category: 

We currently do not provide home visits due to the COVID-19 pandemic and the risk of introducing or acquiring infection within a patient's home.

FAQ category: 

Yes, at our Raynes Park Branch. We are currently acting on a risk assessment and making changes to our Kirby Branch to allow us to safely see patients with the appropriate level of distancing and patient and doctor safety.

Click here to book at Raynes Park.

 

FAQ category: 

Contact Us

Dr Shilpa Davé Health

Private General Practice
C/O Kirby Chemist
53 High St Teddington, TW11 8HD

0203 303 0326

pa@privategp.org

About

Clinic Times

  • Monday - Friday 9am-6pm
    (2pm-6pm available on request)
  • Saturday 8.30am-12.30pm

find us on social